The Gift of Cozy

Everything ships from within the US, so your order doesn't have far to travel.

• Processing + shipping: most orders arrive within 2–5 business days.
• Shipping cost: calculated at checkout — free on orders over $50.
• Tracking: we'll email it the moment your order ships.
• Mixed orders: since our pieces come from a few cozy corners, items in the same order may arrive in separate parcels — no extra charge to you.

Good things are worth the little wait. We'll keep you posted every step of the way.

Want to be sure it's just right? So do we.

• Most items can be returned or exchanged within 14 days of delivery.
• Apparel and home pieces should be unused, in original condition, with any tags or packaging.
• For health and safety, consumable and personal items — teas, candles, and swimwear — are final sale.
• To start, email support@flaxember.com with your order number, and we'll walk you through it.

If anything arrives damaged or not as described, let us know within 48 hours, and we'll make it right — no fuss.

Each product lists its own specifics in the Details tab above. A few cozy rules of thumb by category:

• Apparel: wash cold, inside out, on a gentle cycle. Lay flat or hang to dry, and steam rather than iron.
• Home pieces: spot-clean or wipe down unless the label says otherwise; keep away from prolonged direct sun.
• Candles: trim the wick to ~¼" before each burn, keep the first burn going until the top melts evenly, and never leave a flame unattended.
• Teas: store in a cool, dry spot away from light to keep them fresh and fragrant.

Treated kindly, these little comforts last well beyond their first season.

We're a small shop built around one simple idea: home should feel like a warm exhale — what you wear, what fills your space, what's in your cup.

• Curated, not fast — soft layers, warm home pieces, teas, and candles, hand-picked in earthy, comforting tones.
• Real support — a secure checkout and a real person waiting at support@flaxember.com.
• Slow living, gathered in one place — a little more warmth for everyday life.

Thanks for being here. Get cozy.